1. Getting started

Registering an account

1.1 Visit the following website: https://lfam.helioadditive.com

1.2 Click “SIGN IN” to go to the login page. The sign in/up up page will pop up as shown in the image.

Click “Sign up” to register a new account. If you already have an account, proceed to step 1.3

1.3 Enter “Username/ email address - Password” in sequence, then click “Continue.”

If the software is purchased by your company, use your company-issued email address. If the company does not provide a unified email address, use the personal email address assigned to you by the company.

1.4 After clicking ‘Continue,’ you’ll need to verify your email. Once verified, you’ll be directed to the Home page, confirming successful registration.

On this page, you can see latest updates on materials, guides and so much more, access tutorials, and stay updated with company news.

Activating your free trial

To activate your free one-month trial:

1. Click on your user icon and go to the Settings page.

2. Select the Subscriptions tab.

3. Enter your free trial code and click Redeem Subscription.

Once your free trial ends, you can easily continue by activating a paid subscription through our website.

Contacting support

If you run into an issue while using the dashboard, go to:

1.5 “Under Consideration, then

1.6 Click “Suggest an Idea.”

1.7 Describe your issue in the submission box, click submit and someone from our support team will follow up with you via email.