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Error Codes

Printer (3xxx)

CodeDescription
3404Printer not found
3500Printer internal error
3601Printer configuration not supported
3602Requires stabilized air temperature

Material (4xxx)

CodeDescription
4404Material not found
4500Material internal error

G-Code (5xxx)

CodeDescription
5000G-Code save error
5401Unauthorized G-Code action
5404G-Code not found
5500G-Code internal error
5501The s3 key for the G-Code could not be found
5502G-Code deletion failed. Please contact customer support.
5600G-Code not ready
5601G-Code file is too large to be processed
5602G-Code has too much weight
5603Nozzle temperature not found
5604Negative Z-coordinates detected
5605No valid command detected
5606Uncertain encoding detected
5607Zero speed detected
5608Layer height not found
5609Line width not found
5610Platform temperature not found
5611Layers not found
5612Invalid optimization layer range
5613Multi-material and multi-color printing are not currently supported
5614G-Code name already exists

Simulation (6xxx)

CodeDescription
6401Unauthorized simulation action
6404Simulation not found
6411Simulation name already exists
6500Simulation internal error
6701Simulation requires platform temperature
6702Simulation invalid fan speed
6703Simulation not finished

Optimization (7xxx)

CodeDescription
7404Optimization not found
7411Optimization name already exists
7500Optimization internal error
7601Optimization invalid residual strategy
7602Optimization invalid reduction strategy
7700Optimization invalid configuration
7701Optimization requires platform temperature
7702Optimization invalid fan speed
7703Min velocity must be greater than zero
7704Max velocity must be greater than zero
7705Min velocity cannot be greater than max velocity
7706Min volumetric speed must be greater than zero
7707Max volumetric speed must be greater than zero
7708Min volumetric speed cannot be greater than max volumetric speed
7709Optimization not finished
7710User rating invalid

User (8xxx)

CodeDescription
8401User not authorized
8404User not found
8410User email not verified
8411User email not set
8412Request missing PAT token
8413Invalid PAT token
8414PAT token expired
8500User internal error
8601Auth0 token invalid
8602User has no active subscription
8603User has reached maximum optimizations
8604Subscription expired
8605User has reached maximum concurrent simulations
8606User has reached maximum concurrent optimizations

General (9xxx)

CodeDescription
9400Invalid JSON request
9404Resource not found
9405News article not found
9500Internal error
9501Pagination error
9502Filename does not conform to the accepted pattern of `<name>.<extension>`
9503Filename must include an extension
9504GraphQL syntax is invalid
9505GraphQL query is invalid for what we support on our schema
9506Missing PAT token or Auth0 cookie