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Error Codes

CodeDescription
3404Printer not found
3500Unexpected internal event that should not have happened
3601The printer configuration is not supported (e.g. heated chamber with no heated bed)
3602A stabilized air temperature was not provided or could not be calculated
CodeDescription
4404Material not found
4500Material internal error
CodeDescription
5000G-Code save error
5401Not authorized to perform an operation on a G-Code
5404G-Code not found
5500G-Code internal error
5501The S3 key for the G-Code could not be found
5502Failed to delete the G-Code from storage
5600A G-Code must be parsed before it can be used in a simulation or optimization
5601G-Code file is too large to be processed
5602G-Code file weight exceeds maximum limit
5603A nozzle temperature was not detected in the G-Code
5604Negative Z-coordinates were detected in the G-Code
5605No valid command was detected in the G-Code
5606Uncertain encoding was detected in the G-Code
5607Zero speed was detected in the G-Code
5608Layer height was not detected in the G-Code
5609Line width was not detected in the G-Code
5610Platform temperature was not detected in the G-Code
5611The number of layers could not be determined from the G-Code
5612The from/to layer range for optimization is invalid
CodeDescription
6401Not authorized to perform an operation on a simulation
6404Simulation not found
6411A simulation with this name already exists in your account
6500Simulation internal error
6701A platform temperature was not provided or could not be calculated
6702Fan speed was not in the supported range
CodeDescription
7404Optimization not found
7411Optimization name already exists
7500Optimization internal error
7601Invalid residual strategy (not supported)
7602Invalid reduction strategy (not supported)
7700A configuration error that doesn’t yet have a specific error code
7701A platform temperature was not provided or could not be calculated
7702Fan speed was not in the supported range
7703The optimization’s min velocity is invalid; it must be greater than zero
7704The optimization’s max velocity is invalid; it must be greater than zero
7705The optimization’s min velocity is greater than the max velocity
7706The optimization’s min volumetric speed is invalid; it must be greater than zero
7707The optimization’s max volumetric speed is invalid; it must be greater than zero
7708The optimization’s min volumetric speed is greater than the max volumetric speed
CodeDescription
8401Not authorized to perform an action
8404User not found
8500Unexpected error occurred for a user resource
8410User email not verified
8411User email not set (some actions require email verification & payments)
8412Request was sent without a PAT token which was needed
8413PAT token is invalid
8414PAT token has expired
8601The Auth0 token is invalid
8602Paid features require an active subscription
8603No available optimizations left for this period
8604User subscription expired
8605User max concurrent simulations reached
8606User max concurrent optimizations reached
CodeDescription
9400JSON in request could not be parsed
9404Non-specific resource not found
9405News article not found
9500A non-specific internal error occurred
9501An error occurred during pagination of results